Privacy Policy
Welcome to Riyana Luxury Spa
At Riyana Luxury Spa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information provided through our website, phone calls, WhatsApp communications, contact forms, and other interactions.
By using our website or contacting us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with our website or contact us:
Personal Information
✔ Name
✔ Phone Number
✔ Email Address
✔ Appointment Details
✔ Messages Submitted Through Contact Forms
Technical Information
✔ IP Address
✔ Browser Type
✔ Device Information
✔ Website Usage Data
✔ Cookies and Analytics Information
2. How We Use Your Information
We may use your information to:
✔ Respond to inquiries
✔ Schedule and manage appointments
✔ Provide customer support
✔ Improve website performance
✔ Communicate important updates
✔ Maintain security and prevent misuse
✔ Comply with legal obligations
3. WhatsApp & Phone Communications
If you contact us through WhatsApp, phone calls, or other communication channels, we may retain communication records for customer service, appointment management, and quality assurance purposes.
We do not sell or share your personal information with unrelated third parties for marketing purposes.
4. Cookies & Analytics
Our website may use cookies and analytics tools to improve user experience and understand website performance.
These tools may collect information such as:
✔ Pages Visited
✔ Time Spent on Website
✔ Device Information
✔ Browser Information
✔ Referral Sources
Users may disable cookies through their browser settings if preferred.
5. Data Security
Riyana Luxury Spa takes reasonable measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.
While we strive to maintain secure systems, no internet transmission or electronic storage method can be guaranteed to be completely secure.
6. Third-Party Services
Our website may contain links or integrations with third-party platforms including:
✔ Google Maps
✔ Google Analytics
✔ Social Media Platforms
These third-party services operate under their own privacy policies, and Riyana Luxury Spa is not responsible for their practices.
7. Information Sharing
We do not sell, rent, or trade personal information to third parties.
Information may only be shared:
✔ When required by law
✔ To protect legal rights
✔ To maintain website security
✔ To comply with regulatory obligations
8. Children's Privacy
Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
9. Your Rights
You may request:
✔ Access to your personal information
✔ Correction of inaccurate information
✔ Deletion of information where legally permissible
✔ Clarification regarding how information is used
Requests may be submitted using the contact details provided below.
10. Changes to This Privacy Policy
Riyana Luxury Spa reserves the right to update this Privacy Policy at any time.
Changes become effective immediately upon publication on this website.
We encourage visitors to review this page periodically for updates.
11. Contact Information
📍 Riyana Luxury Spa
1st Floor, 4, Desh Bandhu Gupta Road
Ratan Lal Market, Kaseru Walan
Paharganj, New Delhi, Delhi 110055
📞 Phone: +91 8796209811
🌐 Website: riyanaluxuryspa.com
Consent
By using this website, contacting us, or submitting information through our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Last Updated: July 2026
💎 Riyana Luxury Spa – Relax • Rejuvenate • Renew 💎